Happiest Day in April

On Thursday evening, as I sorted through the mail, I find an envelope from Sears. Thinking it's junk mail, I rip it open quickly and begin to quickly scan through before it hits the trash can. The words, however, that I began to see were so exciting that I just have to start re-reading. Only then did I realize that this letter was the answer to my prayers.

Before I continue, let's back up almost 3 years. Derek and I purchased our Kenmore Oasis washer and dryer from Sears in 2006 when we bought our house. From the first load, the washing machines control board had problems. When you begin a load, it will beep and show some error message until you press "stop", then "start" again. Repeat 5-6 times. Then, at minute 18 the vicious cycle begins again. As you've figured out, you can't leave the house when doing laundry. You have to be available non-stop and it's the biggest chore ever to baby that machine. No, it wasn't covered in the warranty. Yes, there were hundreds of websites with others having this problem. And nope, a new control board costs just as much as a new machine so that was out of the question.

Back to Thursday night. The letter was the results of thousands of people complaining about this "non-fixable" problem with our "non-cheap" machine's. Sears finally decided to do something about it and will be sending a brand new, upgraded control board to the house and then installing it for free!!

I still can't believe it, and won't, until it's actually installed and I've done my first load - BEEP FREE! Until then, my fingers and toes and everything else are crossed that my three years of washing machine agony could be almost over!